Email Support
For bug reports, feature suggestions, or data deletion requests, please email our support team directly.
Gathero! Customer Support Desk
Tap the button below to open your default mail client.
If your mail app does not open automatically, write to us at:
*We typically respond within 1–2 business days.
Helpful Information to Include
To help us resolve your inquiry quickly, please consider including:
- Device Model (e.g., iPhone 15 Pro / Google Pixel 8)
- OS Version (e.g., iOS 18.0 / Android 14)
- App Version (shown at the bottom of the Settings screen, e.g., v1.0.0)
- Details of your issue or request
Frequently Asked Questions (FAQ)
Q. Does location tracking stop after a meetup finishes?
Yes. Tapping "Arrived" to complete the meetup or leaving the room immediately and permanently terminates all background location tracking tasks.
Q. How do I cancel my subscription?
You can cancel anytime via your device's native settings (iOS: [Settings] > [Apple ID] > [Subscriptions] / Android: [Google Play] > [Subscriptions]).